Masechaba Baardman

  • Member Since,May 3, 2023
  • Gender Female
  • Nationality South African
  • Date of Birth 23.11.1984
  • Age 23 - 27 Years
  • Experience 6 - 7 Years
  • Languages English, Setswana
  • Education Levels NQF 5 (Higher Certificate)
  • Rating 3
  • Video Link https://vm.tiktok.com/ZMYKH3nuS/

Education

  • Grade 12 Certificate
    2011 - 2016 PJ Simelane Secondary School

Work Experience

  • 03-05-2016 - 03-05-2017
    Hostess

    Greeting Guests. Taking reservation and managing them Communicating times with guests Managing the seating chart Seating guests and distributing menu

  • 02-05-2018 - 02-05-2022
    Store Manager, Merchandiser, Cashier, Administrator

    Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations.

  • 01-04-2022 - 03-05-2023
    Call Centre Agent

    Handling inbound

Professional Skills

Communication
100%
Problem Solving
80%
Customer Service
100%
Time management
100%
Team Management
80%
Team Management
80%